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This Shipping Policy explains how The Sleepr handles delivery of your order, including availability, costs, taxes, and damage claims.
All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When the remaining item becomes available, we will ship the rest of your order.
Shipping costs for your order are non-refundable and are based on the weight of the items you order and your delivery location. Additional shipping charges may apply depending on your location and the size of your order.
The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery, and the quantity of items ordered. Your order may also be delivered in separate shipments.
Taxes, duties, VAT, customs charges, and related import fees may be calculated and collected at checkout where applicable. For qualifying cross-border orders, OpenBorder may calculate, collect, pay, document, or arrange payment of applicable taxes and duties and may act as seller and/or importer of record. If any taxes, duties, or import charges are not collected at checkout, you may remain responsible for them under applicable law.
If there is any damage to the items you ordered on delivery, you must contact us within 5 days from receipt of your order. See our Refund Policy for details on replacements and refunds.
For any shipping questions, reach us at info@thesleepr.com.